Choosing a suitable shipping company to your customers are like selecting a wife, they will be there for you personally when you require them most, they’ve got a remedy for you whenever you need it every once in a while they’re going to take action that you never expected, in a good way of course! But go with a wrong one and there is only one way that ship will almost certainly sail.

Within our experience, generally, customers complain about various carrier related issues and thus we decided we need to stop this. So with all the power vested on us we’ve got put together a shorter checklist that may help you with this particular daunting task of choosing the best shipping company, (you could possibly read now):

Are they using a website?

I am sure you’ll agree that within this point in time it can be unusual to get a business and not have a very web presence so it is essential that the courier where you will ship with, use a full functioning website with clear information on the services they feature, their rates, customer satisfaction and tracking. A business with an unknown number with an email is often a complete no no.

Can they answer my phone and/or emails?

Whilst most reputed shipping companies deliver you package without you needing to blink twice, there are times things don’t quite go as planned in fact it is when you need a customer support operator. Absolutely nothing is more frustrating instead of stay on the line for Half an hour or otherwise getting the emails answered in a timely manner therefore make sure you pick a shipping company that supply a prompt customer service option. In our experience customer support chat functions work the best!

May i see where my package reaches all times?

Frankly speaking, a shipping company must have a tracking option. You do not need to ship a Christmas stocking as well as for it to reach you inside the New Year rather than know why that happened. Go with a shipping company that can offer a prompt, clear and detailed shipment tracking information. This way you are aware where your package is a all times just in case you want to make other arrangements.

Are they using the right service for me personally?

Look at shipping requirement differs from the others (time sensitive, degradable, etc.) it is therefore critical that you choose a shipping company that may give a service that is certainly suitable to your wants. From time to time deciding on a company that specialise in a selected type of service may offer tremendous cost benefits.

Will this cost me a leg plus a leg?

It sometimes all comes down to the pace a shipping company can offer and rightly so! Different shipping companies charge different rates for a similar package. This could be due to a amount of reasons, so you need to be aware of this. It really is worth looking into third-party logistics providers, to get a quick rate comparison and quite a few times subsidised shipping rates.

What else do I search for?

Well, we now have covered a lot of the critical aspects to take into consideration above yet it’s worth looking straight into:

Experience as well as the standing of the shipping company

The different insurance schemes they provide

Pick-up facilities

The delivery services offered i.e. following day, weekends, etc

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